When I was in charge of eDiscovery technology at an AM100 firm, we typically received vendor invoices that detailed every charge.  

Photo: uberculture

Sound familiar:

• Forensic image mounting
• Data extraction
• Data processing
• Password cracking
• Tech Time
• OCR
• etc

I was always confused why vendors never offered an all inclusive pricing model.  Is OCR so complicated that vendors cannot figure out how to include it into the processing charge?  Is tech time really needed for forensic image mounting - and why am I being charged separately for image mounting since I am already paying for processing?

All I wanted was to option to receive easy-to-understand invoices.  Sure, I read all of the invoices (and I often sent them back because of mistakes), but what I needed were invoices that actually made sense to my attorneys their clients.  

Isn’t that what people really want?

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When I left law firm life and went back to consulting, I made sure my company offers All-In pricing for its processing, hosting and production.  No separate bills for all the little stuff.  Feel free to visit http://www.legaldiscoveryllc.com or contact me at dcarns@legaldiscoveryllc.com to learn more.